@layer reset,base,components,layout,responsive;@layer reset{*,*:before,*:after{box-sizing:border-box}html{-webkit-text-size-adjust:100%}body{margin:0;min-width:320px}button,input,textarea,select{font:inherit}button,select{cursor:pointer}button:disabled,select:disabled{cursor:not-allowed}img,svg{display:block}h1,h2,h3,p,dl,dd,blockquote{margin:0}a{color:inherit}}@layer base{:root{color-scheme:light;font-family:Avenir Next,Avenir,Inter,ui-sans-serif,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;color:#172235;background:#f5f6f8;font-synthesis:none;text-rendering:optimizeLegibility;--navy-950: #0b1728;--navy-900: #11243d;--navy-800: #183553;--navy-700: #244866;--blue-700: #1859b8;--blue-600: #2169d4;--blue-500: #377ee6;--blue-100: #e9f1fd;--blue-50: #f4f8ff;--ink: #172235;--muted: #627085;--subtle: #8691a2;--line: #dfe4eb;--line-strong: #cbd2dc;--surface: #ffffff;--surface-soft: #f8f9fb;--canvas: #f5f6f8;--danger: #b42335;--success: #19734a;--warning: #9a5b07;--shadow-sm: 0 1px 2px rgba(12, 24, 40, .04), 0 1px 8px rgba(12, 24, 40, .025);--shadow-lg: 0 24px 70px rgba(11, 23, 40, .2), 0 4px 16px rgba(11, 23, 40, .08);--radius-sm: 8px;--radius: 12px;--radius-lg: 18px}body{min-height:100vh;background:var(--canvas)}body,input,textarea,select,button{font-size:15px}button,a,input,select,textarea{-webkit-tap-highlight-color:transparent}:focus-visible{outline:3px solid rgba(55,126,230,.3);outline-offset:2px}::selection{color:var(--navy-950);background:#cfe2ff}.sr-only{position:absolute!important;width:1px!important;height:1px!important;padding:0!important;margin:-1px!important;overflow:hidden!important;clip:rect(0,0,0,0)!important;white-space:nowrap!important;border:0!important}.muted{color:var(--muted)}}@layer components{.brand{display:inline-flex;align-items:center;gap:11px;text-decoration:none}.brand__mark{display:grid;width:39px;height:39px;place-items:center;flex:0 0 auto;color:#fff;border-radius:11px;background:linear-gradient(145deg,#397fe6,#1554ad);box-shadow:inset 0 1px #ffffff38,0 5px 14px #175bb940}.brand__mark span{font-size:22px;font-weight:800;letter-spacing:-.04em;transform:translateY(-.5px)}.brand__words{display:grid;gap:0;line-height:1.08}.brand__name{font-size:14px;font-weight:730;letter-spacing:.01em}.brand__product{margin-top:2px;color:#8fa3bb;font-size:11px;font-weight:680;letter-spacing:.15em;text-transform:uppercase}.brand--compact .brand__mark{width:36px;height:36px}.button{display:inline-flex;min-height:42px;align-items:center;justify-content:center;gap:8px;padding:9px 15px;border:1px solid transparent;border-radius:9px;font-weight:680;line-height:1.2;text-decoration:none;transition:background-color .16s ease,border-color .16s ease,color .16s ease,transform .16s ease,box-shadow .16s ease}.button 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p{font-size:13px}.inline-spinner{display:inline-flex;align-items:center;gap:7px}@keyframes spin{to{transform:rotate(360deg)}}.empty-state{display:grid;min-height:315px;place-content:center;justify-items:center;padding:40px 24px;text-align:center;border:1px dashed var(--line-strong);border-radius:var(--radius);background:#ffffff94}.empty-state__icon,.large-message-icon{display:grid;width:52px;height:52px;margin-bottom:15px;place-items:center;color:var(--blue-700);border-radius:14px;background:var(--blue-100)}.empty-state__icon svg,.large-message-icon svg{width:25px;height:25px}.empty-state h1,.empty-state h2{color:var(--navy-900);font-size:20px;letter-spacing:-.015em}.empty-state p{max-width:450px;margin:7px 0 18px;color:var(--muted);line-height:1.5}.empty-state--error 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span{color:#8195ac;font-size:10px;text-transform:capitalize}.icon-button--sidebar{width:34px;height:34px;color:#7f94aa}.icon-button--sidebar:hover{color:#fff;background:#ffffff14}.app-main{min-height:100vh;margin-left:246px}.page{width:min(100%,1280px);margin:0 auto;padding:48px 52px 70px}.page--form{max-width:1050px}.mobile-header,.bottom-nav{display:none}.ticket-list{overflow:hidden;border:1px solid var(--line);border-radius:var(--radius);background:var(--surface);box-shadow:var(--shadow-sm)}.ticket-row{position:relative;display:flex;min-height:112px;align-items:stretch;border-bottom:1px solid #e7eaef;transition:background-color .14s ease}.ticket-row:last-child{border-bottom:0}.ticket-row:hover{background:#fafbfd}.ticket-row__main{display:flex;min-width:0;flex:1;flex-direction:column;justify-content:center;padding:19px 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34px;background:#fafbfd}.ticket-detail-page{max-width:1370px}.ticket-detail-header{display:flex;align-items:flex-end;justify-content:space-between;gap:24px;margin-bottom:29px}.ticket-detail-header__eyebrow{display:flex;align-items:center;flex-wrap:wrap;gap:8px;margin-bottom:10px}.ticket-detail-header h1{max-width:850px;font-size:clamp(26px,3vw,34px)}.ticket-detail-header__main>p{margin-top:9px;color:var(--muted);font-size:12px}.ticket-detail-header__actions{display:flex;flex:0 0 auto;gap:8px}.ticket-detail-layout{display:grid;grid-template-columns:minmax(0,1fr) 310px;align-items:start;gap:24px}.ticket-detail-main{min-width:0}.ticket-description{padding:25px 27px}.ticket-description h2,.detail-panel h2,.section-heading h2{color:var(--navy-900);font-size:15px;letter-spacing:-.005em}.ticket-description>p{margin-top:13px;color:#354458;font-size:14px;line-height:1.68;white-space:pre-wrap}.category-line{display:flex;flex-wrap:wrap;gap:7px;margin-top:20px}.category-line span{padding:5px 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var(--line)}.composer-footer__send{display:flex;align-items:center;gap:11px}.attach-button{display:inline-flex;min-width:0;align-items:center;gap:6px;padding:8px;color:#536277;border-radius:7px;font-size:11px;font-weight:650;cursor:pointer}.attach-button:hover{color:var(--blue-700);background:var(--blue-50)}.attach-button svg{width:16px;height:16px;flex:0 0 auto}.attach-button span{max-width:190px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.attach-button input{position:absolute;width:1px;height:1px;opacity:0}.locked-composer{display:flex;align-items:center;justify-content:center;gap:8px;margin-top:22px;padding:19px;color:#718095;border:1px dashed var(--line-strong);border-radius:10px;background:#f8f9fb;font-size:12px}.locked-composer svg{width:16px;height:16px}.ticket-sidebar{display:grid;gap:14px}.detail-panel{padding:19px}.detail-panel h2{display:flex;justify-content:space-between;margin-bottom:16px}.detail-panel 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