@layer reset,base,components,layout,responsive;@layer reset{*,*:before,*:after{box-sizing:border-box}html{-webkit-text-size-adjust:100%}body{margin:0;min-width:320px}button,input,textarea,select{font:inherit}button,select{cursor:pointer}button:disabled,select:disabled{cursor:not-allowed}img,svg{display:block}h1,h2,h3,p,dl,dd,blockquote{margin:0}a{color:inherit}}@layer base{:root{color-scheme:light;font-family:Avenir Next,Avenir,Inter,ui-sans-serif,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;color:#172235;background:#f5f6f8;font-synthesis:none;text-rendering:optimizeLegibility;--navy-950: #0b1728;--navy-900: #11243d;--navy-800: #183553;--navy-700: #244866;--blue-700: #1859b8;--blue-600: #2169d4;--blue-500: #377ee6;--blue-100: #e9f1fd;--blue-50: #f4f8ff;--ink: #172235;--muted: #627085;--subtle: #8691a2;--line: #dfe4eb;--line-strong: #cbd2dc;--surface: #ffffff;--surface-soft: #f8f9fb;--canvas: #f5f6f8;--danger: #b42335;--success: #19734a;--warning: #9a5b07;--shadow-sm: 0 1px 2px rgba(12, 24, 40, .04), 0 1px 8px rgba(12, 24, 40, .025);--shadow-lg: 0 24px 70px rgba(11, 23, 40, .2), 0 4px 16px rgba(11, 23, 40, .08);--radius-sm: 8px;--radius: 12px;--radius-lg: 18px}body{min-height:100vh;background:var(--canvas)}body,input,textarea,select,button{font-size:15px}button,a,input,select,textarea{-webkit-tap-highlight-color:transparent}:focus-visible{outline:3px solid rgba(55,126,230,.3);outline-offset:2px}::selection{color:var(--navy-950);background:#cfe2ff}.sr-only{position:absolute!important;width:1px!important;height:1px!important;padding:0!important;margin:-1px!important;overflow:hidden!important;clip:rect(0,0,0,0)!important;white-space:nowrap!important;border:0!important}.muted{color:var(--muted)}}@layer components{.brand{display:inline-flex;align-items:center;gap:11px;text-decoration:none}.brand__mark{display:grid;width:39px;height:39px;place-items:center;flex:0 0 auto;color:#fff;border-radius:11px;background:linear-gradient(145deg,#397fe6,#1554ad);box-shadow:inset 0 1px #ffffff38,0 5px 14px #175bb940}.brand__mark span{font-size:22px;font-weight:800;letter-spacing:-.04em;transform:translateY(-.5px)}.brand__words{display:grid;gap:0;line-height:1.08}.brand__name{font-size:14px;font-weight:730;letter-spacing:.01em}.brand__product{margin-top:2px;color:#8fa3bb;font-size:11px;font-weight:680;letter-spacing:.15em;text-transform:uppercase}.brand--compact .brand__mark{width:36px;height:36px}.button{display:inline-flex;min-height:42px;align-items:center;justify-content:center;gap:8px;padding:9px 15px;border:1px solid transparent;border-radius:9px;font-weight:680;line-height:1.2;text-decoration:none;transition:background-color .16s ease,border-color .16s ease,color .16s ease,transform .16s ease,box-shadow .16s ease}.button svg{width:18px;height:18px}.button:not(:disabled):active{transform:translateY(1px)}.button:disabled{opacity:.56}.button--primary{color:#fff;background:var(--blue-600);border-color:var(--blue-600);box-shadow:0 3px 8px #2169d429}.button--primary:hover:not(:disabled){background:var(--blue-700);border-color:var(--blue-700);box-shadow:0 5px 14px #2169d438}.button--secondary{color:#304156;background:#fff;border-color:var(--line-strong)}.button--secondary:hover:not(:disabled){color:var(--blue-700);border-color:#aebdce;background:#fbfcfe}.button--ghost{color:#4c5b6e;background:transparent;border-color:transparent;box-shadow:none}.button--ghost:hover:not(:disabled){color:var(--ink);background:#edf0f4}.button--small{min-height:34px;padding:6px 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svg{position:absolute;left:12px;width:18px;height:18px;color:#8290a3;pointer-events:none}.search-field input{height:100%;min-height:0;padding:9px 12px 9px 39px;border:0;background:transparent}.search-field input:focus,.select-field select:focus{box-shadow:none}.select-field{flex:0 1 180px}.select-field select{height:100%;min-height:0;padding:8px 32px 8px 11px;border:0;background:transparent}.status-filter{position:relative;flex:0 1 180px;min-width:160px}.status-filter summary{display:flex;height:43px;align-items:center;justify-content:space-between;gap:12px;padding:8px 12px;color:var(--ink);border:1px solid var(--line-strong);border-radius:9px;outline:0;background:#fff;cursor:pointer;font-size:13px;list-style:none;transition:border-color .15s ease,box-shadow .15s ease}.status-filter summary::-webkit-details-marker{display:none}.status-filter summary:hover{border-color:#aeb9c7}.status-filter summary:focus-visible{border-color:var(--blue-500);box-shadow:0 0 0 3px #377ee621}.status-filter__chevron{width:7px;height:7px;flex:0 0 auto;border-right:1.5px solid #657489;border-bottom:1.5px solid #657489;transform:rotate(45deg) translateY(-2px);transition:transform .15s ease}.status-filter[open] .status-filter__chevron{transform:rotate(225deg) translate(-2px,-1px)}.status-filter__menu{position:absolute;z-index:20;top:calc(100% + 6px);left:0;width:220px;padding:7px;border:1px solid var(--line);border-radius:10px;background:#fff;box-shadow:0 12px 30px #17253929}.status-filter__menu fieldset{display:grid;gap:1px;padding:0;border:0}.status-filter__menu legend{width:100%;padding:6px 8px 7px;color:var(--subtle);font-size:10px;font-weight:760;letter-spacing:.08em;text-transform:uppercase}.status-filter__menu label{display:flex;min-height:34px;align-items:center;gap:9px;padding:6px 8px;color:var(--ink);border-radius:7px;cursor:pointer;font-size:12px;font-weight:620}.status-filter__menu label:hover{background:var(--blue-50)}.status-filter__menu 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p{font-size:13px}.inline-spinner{display:inline-flex;align-items:center;gap:7px}@keyframes spin{to{transform:rotate(360deg)}}.empty-state{display:grid;min-height:315px;place-content:center;justify-items:center;padding:40px 24px;text-align:center;border:1px dashed var(--line-strong);border-radius:var(--radius);background:#ffffff94}.empty-state__icon,.large-message-icon{display:grid;width:52px;height:52px;margin-bottom:15px;place-items:center;color:var(--blue-700);border-radius:14px;background:var(--blue-100)}.empty-state__icon svg,.large-message-icon svg{width:25px;height:25px}.empty-state h1,.empty-state h2{color:var(--navy-900);font-size:20px;letter-spacing:-.015em}.empty-state p{max-width:450px;margin:7px 0 18px;color:var(--muted);line-height:1.5}.empty-state--error 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span{color:#8195ac;font-size:10px;text-transform:capitalize}.icon-button--sidebar{width:34px;height:34px;color:#7f94aa}.icon-button--sidebar:hover{color:#fff;background:#ffffff14}.app-main{min-height:100vh;margin-left:246px}.page{width:min(100%,1280px);margin:0 auto;padding:48px 52px 70px}.page--form{max-width:1050px}.mobile-header,.bottom-nav{display:none}.ticket-groups{display:grid;gap:24px}.ticket-status-group{min-width:0;--status-color: #397ee0}.ticket-status-group[data-status=Triaged]{--status-color: #7857bd}.ticket-status-group[data-status="In Progress"]{--status-color: #d18112}.ticket-status-group[data-status=Waiting]{--status-color: #a87520}.ticket-status-group[data-status=Resolved]{--status-color: #329467}.ticket-status-group[data-status=Closed]{--status-color: #738092}.ticket-status-group[data-status=Cancelled],.ticket-status-group[data-status=Deleted]{--status-color: #b15464}.ticket-status-group__header{display:flex;min-height:34px;align-items:center;justify-content:space-between;gap:12px;padding:0 4px 9px}.ticket-status-group__header>div{display:flex;min-width:0;align-items:center;gap:9px}.ticket-status-group__header h2{color:var(--navy-900);font-size:14px;font-weight:760;letter-spacing:-.01em}.ticket-status-group__dot{width:9px;height:9px;flex:0 0 auto;border:2px solid #fff;border-radius:50%;background:var(--status-color);box-shadow:0 0 0 3px color-mix(in srgb,var(--status-color) 16%,transparent)}.ticket-status-group__count{display:inline-grid;min-width:28px;height:24px;padding:0 8px;place-items:center;color:color-mix(in srgb,var(--status-color) 78%,#22334a);border:1px solid color-mix(in srgb,var(--status-color) 18%,var(--line));border-radius:999px;background:color-mix(in srgb,var(--status-color) 8%,#fff);font-size:10px;font-weight:780}.ticket-list{overflow:hidden;border:1px solid var(--line);border-radius:var(--radius);background:var(--surface);box-shadow:var(--shadow-sm)}.ticket-row{position:relative;display:flex;min-height:112px;align-items:stretch;border-bottom:1px solid #e7eaef;transition:background-color .14s ease}.ticket-row:last-child{border-bottom:0}.ticket-row:hover{background:#fafbfd}.ticket-row__main{display:flex;min-width:0;flex:1;flex-direction:column;justify-content:center;padding:19px 20px;color:inherit;text-decoration:none}.ticket-row__topline{display:flex;min-width:0;align-items:center;gap:8px;margin-bottom:7px}.ticket-number{color:var(--blue-700);font-size:11px;font-weight:780;letter-spacing:.04em;white-space:nowrap}.ticket-row h2{overflow:hidden;margin-bottom:10px;color:var(--navy-900);font-size:16px;font-weight:700;letter-spacing:-.012em;line-height:1.25;text-overflow:ellipsis;white-space:nowrap}.ticket-row__meta{display:flex;flex-wrap:wrap;gap:7px 18px;color:#748094;font-size:11px}.ticket-row__meta 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svg{width:13px;height:13px;transform:rotate(-90deg)}.work-order-controls button+button svg{transform:rotate(90deg)}.results-count{margin:0 0 9px 2px;color:var(--subtle);font-size:11px}.load-more-row{display:flex;justify-content:center;padding:16px 0 4px}.include-deleted-toggle{display:inline-flex;min-height:38px;align-items:center;gap:7px;padding:0 4px;color:var(--subtle);font-size:11px;font-weight:700;white-space:nowrap}.form-intro{margin-bottom:26px}.ticket-form{overflow:hidden}.form-section{padding:30px 34px 32px;border-bottom:1px solid var(--line)}.form-section__heading{display:flex;align-items:flex-start;gap:12px;margin-bottom:24px}.form-section__heading>span{display:grid;width:28px;height:28px;place-items:center;flex:0 0 auto;color:var(--blue-700);border-radius:50%;background:var(--blue-100);font-size:12px;font-weight:760}.form-section__heading h2{color:var(--navy-900);font-size:17px;letter-spacing:-.01em}.form-section__heading 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